Houston Power Company’s Outage Update Sparks Anger.
Texans are angry over a Houston power company asking them to stop calling about the power outage.
More than 770,000 people are still without power in Texas, according to poweroutage.us, after intense storms battered parts of the state on Thursday night and killed at least four people.
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Some 719,984 of these appear to be customers of CenterPoint Energy, which has said in a press release that it may take “several days” to get the power back up, with the hardest-hit areas taking even longer as infrastructure has been badly damaged in several spots.
The provider has seemingly been swamped with calls, as it posted an update on social media on Friday morning asking folks to help keep the phone lines open.
It said: “Our smart meter technology lets us know your power is out so there’s no need to hold to speak to an agent. Please keep the phone lines open for those reporting hazardous conditions after today’s severe weather.”
It went on to say folks could get updates from Power Alert Service, saying it “matches what an agent is able to provide”.
